I. Liability Disclaimer
Website Content
The content of this website has been created with the utmost care. However, we cannot guarantee the accuracy, completeness, or timeliness of the content. As a service provider, we are responsible for our own content on these pages in accordance with general laws.
Liability for Links
Our website contains links to external third-party websites over whose content we have no control. The respective provider or operator of the pages is always responsible for the content of the linked pages. Permanent content monitoring of linked pages is not reasonable without concrete evidence of a legal violation.
Product Liability
The products and services developed by Mindset Technologies AG are based on scientific findings and are continuously being developed. Performance and results may vary individually and depend on various factors, including correct application, individual physiological differences, and operating conditions.
Mindset Technologies AG assumes no liability for:
· Damage caused by improper handling or use
· Indirect damages or consequential damages
· Performance losses due to third-party technical disruptions
· Data loss due to force majeure or technical failure
Technology and Research
Our patented technology is based on current neuroscientific research findings. The systems serve to support training and development processes and are to be understood as tools for performance optimization, not as a guarantee of specific results.
Warranty
Statutory warranty claims remain unaffected. For products and services, the warranty and guarantee provisions specified in the respective contracts and terms of use apply.
Copyright
The content published on this website, in particular texts, images, graphics, logos, and software, is subject to copyright. Reproduction, editing, distribution, and any form of exploitation beyond the limits of copyright law require the written consent of Mindset Technologies AG.
Patents and Proprietary Rights
Distinct technologies, processes, and systems described are protected by international patents and copyrights. All rights reserved.
II. Privacy Policy
Last updated: February 2026
Mindset Technologies AG („we,“ „our,“ or „us“) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our products and services.
1. Data Controller
Mindset Technologies AG
Zurich, Switzerland
Email: finance@mindset-technologies.ch
Mindset Technologies Development GmbH
Eisenstadt, Austria
2. Information We Collect
Personal Information
· Name, email address, phone number, and company details when you contact us
· Account credentials if you register for our services
· Billing and payment information for purchases
Biometric and Psychophysiological Data
· Eye movement patterns, blink rates, and attention metrics collected through our brain-rate monitoring technology
· Performance data during training sessions
· Cognitive pattern analysis results
Technical Data
· IP address, browser type, operating system
· Device information and usage statistics
· Cookies and similar tracking technologies
Communications
· Correspondence via email, contact forms, or support requests
· Feedback and survey responses
3. How We Use Your Information
We use collected information for:
· Providing and improving our cognitive monitoring services
· Personalizing training programs and performance feedback
· Processing transactions and managing accounts
· Analyzing system performance and developing new features
· Communicating with you about products, updates, and support
· Complying with legal obligations
· Research and development (with anonymized data)
4. Legal Basis for Processing (GDPR/DSG)
We process your data based on:
· Consent: For biometric data collection and analysis
· Contract fulfillment: To provide services you’ve requested
· Legitimate interests: For system improvement and security
· Legal obligations: For compliance with applicable laws
5. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
Service Providers
· Cloud hosting providers
· Payment processors
· Analytics platforms
Research Partners
· Academic institutions (anonymized data only)
· Joint research programs with explicit consent
Legal Requirements
· When required by law or legal process
· To protect our rights and safety
Business Transfers
· In connection with mergers, acquisitions, or asset sales
6. Data Security
We implement industry-standard security measures:
· Encryption of data in transit and at rest
· Access controls and authentication protocols
· Regular security audits and updates
· Secure data centers in Switzerland and Austria
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your data:
· Personal information: As long as your account is active or as needed to provide services
· Biometric data: For the duration of training programs plus 12 months for performance analysis
· Transaction records: As required by tax and accounting laws (typically 10 years)
· Marketing data: Until you withdraw consent
8. Your Rights (GDPR/DSG)
You have the right to:
· Access: Request copies of your personal data
· Rectification: Correct inaccurate or incomplete data
· Erasure: Request deletion of your data („right to be forgotten“)
· Restriction: Limit how we use your data
· Portability: Receive your data in a structured, machine-readable format
· Object: Oppose processing based on legitimate interests
· Withdraw consent: At any time for consent-based processing
To exercise these rights, contact: office@mindset-technologies.ch
9. International Data Transfers
Data may be transferred to and processed in:
· Switzerland (adequate level of data protection)
· European Union member states
· Other countries with appropriate safeguards (Standard Contractual Clauses)
10. Cookies and Tracking Technologies
We use cookies for:
· Essential website functionality
· Analytics and performance monitoring
· Marketing and personalization (with consent)
You can manage cookie preferences through your browser settings or our cookie consent tool.
11. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from minors without parental consent. If you believe we have collected data from a minor, please contact us immediately.
12. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies.
13. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with an updated „Last updated“ date. Significant changes will be communicated via email or website notice.
14. Contact Us
For privacy questions or to exercise your rights:
Email: office@mindset-technologies.ch
Address: Mindset Technologies AG, Zurich, Switzerland
15. Supervisory Authority
If you believe your data protection rights have been violated, you may lodge a complaint with:
Switzerland: Federal Data Protection and Information Commissioner (FDPIC)
Austria: Austrian Data Protection Authority (Datenschutzbehörde)
EU: Your local data protection authority
Mindset Technologies AG
Sonnhaldenstrasse 9
6052 Hergiswil
www.mindset-technologies.ch
office@mindset-technologies.ch
+41 444 333 555
CHE-216.745.331